AnyDesk: The Good and the BadĪnyDesk has its redeeming qualities but also falls short in some aspects. Be sure to check out the post to see all of our top picks. We tested and reviewed multiple remote software solutions to make finding the best one for your specific use case easier. We put together a list of the Best Remote Support Software. Its paid plans also provide collaboration and other essential remote support features you might need. Specifically, its free plan offers everything you need for personal use, including a file manager, remote printing, desktop sharing, and interactive access. However, it would be unfair to bypass AnyDesk altogether. Furthermore, its cheapest plan is slightly more expensive than Zoho Assist, which we consider the best remote support solution for most people. First, the platform isn’t robust enough to provide dedicated support in medium to large enterprises. Comparing AnyDesk to the Best Remote Support SoftwareĪnyDesk didn’t make it on our list of the best remote support software.
AnyDesk might not be the ideal solution for medium and large businesses, but it shines in certain use cases we’ll explore in this review. It is reasonably affordable, easy to configure and use, and supports attended and unattended access. If you need unattended access, the Essentials plan costs £9.90 a month, and enables one user to manage one remote device.AnyDesk is a capable remote access solution for personal use or small-scale commercial IT support.
AnyDesk: PricingĪnyDesk offers a free plan for personal use that allows you to provide remote support for an unlimited number of computers, ranking it among the best free remote desktop software solutions. While a remote session is active, the software displays a coloured background or box around your screen as a reminder that someone else is accessing your device. A one-click button lets you invite anyone in your address book to start a new remote session on your computer.ĪnyDesk Version 7 also enables you to define permission sets, which you can apply automatically when a new remote support session is initiated. Now, most in-session tools, including the file manager, can be found tucked away in a toolbar instead of crowding your screen. The new platform provides a more streamlined user experience than previous iterations of AnyDesk. The AnyDesk team has been busy updating its software, and in November 2021, AnyDesk released version 7 of its software. AnyDesk supports 2FA, and enables you to create permission presets for remote connections
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